Apple Watches take knocks every day, from door frames to gym equipment. A cracked screen is one of the most common Apple Watch problems, and acting quickly can stop the damage getting worse.
What to do straight away
- Stop wearing it if glass is loose or sharp.
- Keep it away from water: a cracked screen means it is no longer water-resistant.
- Do not press on the damaged area.
- Make sure your health and activity data is synced to your iPhone.
Is it the glass or the display?
- Cracked glass, display still clear and touch works: get it repaired before it spreads.
- Lines, dark patches or no image: the display underneath is damaged.
- Touch not responding: the touch layer is affected.
- Screen lifting away from the case: this can be a swollen battery. Stop charging it. See our swollen battery guide.
Your repair options
Apple offers service through its Apple Watch support pages. Independent repairers like MrFix can also repair many Apple Watch models, often more quickly. We check your watch first and tell you the price before we repair.
Find your model, from Series 1 to Ultra, on our Apple Watch repair page.
Protecting your Apple Watch
- A slim bumper case protects the edges, where most cracks start
- A screen protector can take the impact instead of the glass
- Take it off for heavy gym work or DIY
Frequently asked questions
Can I still wear an Apple Watch with a cracked screen?
It is not recommended if glass is loose, and it is no longer water-resistant, so keep it away from water.
Will a screen repair affect my health data?
Your health data is stored on your iPhone, so make sure your watch has synced before the repair.
Why is my Apple Watch screen lifting off?
A lifting screen can be caused by a swollen battery. Stop charging the watch and have it checked.
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Need a hand?
Visit our Home Street or Corstorphine store, book online, or check the areas we cover. We check the fault first and you see the price before any work begins.